Terms & Conditions

Website: www.megatrip.co.in

Welcome to Megatrip Holidays (“we,” “our,” or “us”). By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our platform. If you do not agree with these terms, you must not use the website or services.

Definitions

• “Platform” refers to www.megatrip.co.in, including its mobile applications and other digital interfaces.
• “User” or “You” refers to any individual or entity using the platform, including both B2B (business-to-business) and B2C (business-to-consumer) users.
• “Services” include the booking of flights, hotels, buses, trains, holiday packages, and any other travel-related offerings available on our platform.

Eligibility

• Users must be at least 18 years old and have the legal capacity to enter into binding agreements.
• Businesses accessing B2B services must be duly registered entities compliant with applicable laws.
• You agree to provide accurate and complete information during registration and booking.

Scope of Services

• B2C Services: We provide travel booking services directly to individual customers for flights, hotels, buses, holiday packages, etc.
• B2B Services: We offer specialized solutions for travel agents, corporate clients, and tour operators, including bulk bookings and customized packages.
• Third-Party Providers: We act as an intermediary between users and third-party service providers (e.g., airlines, hotels). We are not responsible for the actions or omissions of these providers.

Booking and Payment

• Bookings: All bookings made on our platform are subject to availability and confirmation by the respective service providers.
• Payment Terms: Payments must be made via the methods specified on the website. Bookings are confirmed only after full payment is received.
• Cancellations & Refunds: Cancellation and refund policies vary based on the service provider. Users are advised to review these policies before booking.
• Service Fees: We may charge a service fee for certain transactions. This fee is non-refundable unless stated otherwise.
• User Responsibilities
• You agree not to misuse the platform for any illegal, unauthorized, or unethical purposes.
• Users are responsible for ensuring they meet the entry, visa, or travel requirements for their destination.
• You agree to maintain the confidentiality of your account credentials and notify us immediately in case of unauthorized access.

Intellectual Property

• All content on the platform, including but not limited to text, graphics, logos, and software, is owned by or licensed to Megatrip Holidays.
• Users are prohibited from reproducing, distributing, or modifying the platform’s content without prior written consent.

Disclaimer of Liability

• We do not guarantee uninterrupted access to the platform or error-free operation.
• Megatrip Holidays is not liable for:
• Delays, cancellations, or disruptions caused by third-party service providers.
• Losses arising from force majeure events such as natural disasters, strikes, or political unrest.
• Users agree to use the platform at their own risk.

Termination

• We reserve the right to suspend or terminate user accounts at our sole discretion for violations of these terms.
• Users may terminate their accounts by notifying us in writing.
• Governing Law and Jurisdiction
• These terms are governed by the laws of [Insert Jurisdiction, e.g., India].
• Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Kolkata, WB, IN.

Amendments

• We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Users are encouraged to review the terms periodically.
• Privacy Policy
• By using our platform, you consent to the collection and use of your data as outlined in our Privacy Policy.
• Contact Information
• For any questions or concerns regarding these terms, please contact us at:
• Email: info@megatrip.co.in
• Phone: 033 – 35923522 / +91-9088107797
• Corp Offices: 4B, Block - 2A Halidram Enclave, Teghoria, Kolkata - 700157